We came in after talking shortly with Justin lang....

We came in after talking shortly with Justin lang.
Justin met us as we came into the building,we talked about the car my wife was interested in. I basically th old Justin to tell me the best he could give us on our trade in and the best he could do on the accord we wanted. He had us sit in his office got drinks for us. My wife went to try your deli next door the girls wouldn't accept any money for the fantastic sandwich once they found out my wife was getting a new car. I tried her sandwich and it was fantastic. Justin came back no bull no run around told us what he could do we looked at the offer though it to be fair and bought the car. We purchased the 1999 Honda civic from kendall on coburg road 16 years before and have nothing but good things to say about the people at kendall every since. To be honest we could of saved 550 dollars at one of your competitors but we came to kendall because of how we were treated during the last time we bought a Honda from kendall.
Mr. Lang is a tremendous asset to your company and I hope you pass this lether on to the appropriate people in charge and reward him somehow for his professional behavior and how he makes people very comfortable in a tense situation.
Thankyou,
Bill and Karen Dever