Hello, I returned to the headquarters on July 23, ...

Hello, I returned to the headquarters on July 23, even now I did not receive the value of the returned product, although more than 14 days have passed ... I sent an email, I called, no one answers ... totally disappointed by evomag ...
I have already sent an email to reclamatii@evomag.ro today, unfortunately you answer me here with an automatic message ... maybe an address at ANPC would solve the problem.