Jolanda L

Review of Martini Ziekenhuis

Last week I went to take blood with my grandmother...

Last week I went to take blood with my grandmother at Certe in the Martini hospital. A number (or at least one) of the employees there can use a customer-friendliness course. Certe employee Marian (or whatever you write it) was hugely disparaging, directive, and impatient towards my grandmother. My grandmother came back from the puncture room crying (and it wasn't because she hated the puncture) it was the way she was treated.

Unbelievable how you can deal with people who give you the work. That in a hospital still.