R

Robert Jeffers

3 years ago

For a luxury hotel I wasn't very impressed.

For a luxury hotel I wasn't very impressed.

On-site recreation was poor (pool was small and no hot tub). Self-parking was in the adjacent mall and we had to lug our luggage a block to get to the lobby. All elevators are secured using keycard access, but it was really frustrating to use because they located the reader 18" from the floor and it was very sensitive to exact insertion... Come on guys, RFIDs you can tap have been around for four decades. Room was poorly ventilated and made you feel muggy any time the air wasn't running (this was December mind you, not August). Bathroom has worse ventilation and gets damp after one shower. Shower itself was very narrow. Last complaint... we asked about late check-out rules and charges... some of the most expensive I have ever come across.

One major positive was the view. Coupled with a room that was attractive and relatively spacious, and general patience with the other issues, it still turned out to be a nice stay.

But on the whole, I'll be choosing different hotel next time.

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