Fawn Devine

Review of Spectrum Health Butterworth Ca...

After 3 ER visits in one week they kept telling me...

After 3 ER visits in one week they kept telling me I was fine . I had a head injury, face was swollen and so was my neck, couldn t move my head, couldn t walk very well. They told me it s all apart of my concussion. I left there and went directly to st Mary hospital where I was admitted for 5 days for an infection, and also pnemonia. I ended up with a drain in my head for the infection. I requested all of my documents from spectrum to fight the medical bills. Looking over their notes I found multiple lies in their statements such as her gait was normal ( I left in a wheel chair) and my blood pressure was fine - which it was very low. My statements/arguments mean nothing because I had no witness on my side and I had a concussion so they said I wasn t In the right state of mind. So if you ever go to their ER make sure you record everything - that was my 4th mistake that I did not. My first 3 mistakes were visiting their ER three times. Also I asked if I could receive a discount on the tiny $1200 bill I have from them and I hit a big HELL NO. I paid it because it s my bill - but you d think after all the BS they put me through they d at least try to help me considering they collected $6,300 from my insurance and I paid my $150 copays at EVERY ER visit at the TIME OF SERVICE. This hospital could care less about their patients. They just want the money.