POOR customer service!i was recently referred and ...

POOR customer service!i was recently referred and signed up. Needed help in deleting 2 recipients in my acct. Called customer service maybe working from home, I had to ask hello 2 x before this CR answered Yes? . She was on the speakerphone, talking to somebody when she answered my call, doors closing and she asked for my info and told me I can do it myself because she said that there are things that they cannot do. I told her that on their site it said to call customer service if I want to delete recipients. In the end I just said Thank you and next time not to use speaker when she is talking to a customer because she was barely understood!
Deleted the app from my phone and called my sister that referred me and told her I will not use Pangea nor will I refer this company!!