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I am giving this company 10 days to remove any ide...

I am giving this company 10 days to remove any identifiable information about me from their response to my and my mother s yelp reviews. I m an EU citizen and protected by the right to be forgotten. Not to mention, Yelp uses initials. I have named no doctors or staff in my reviews, but if my info is not removed I will. Onto my review: This is not a compassionate place filled with animal lovers. Very profit driven. Good luck getting through to corporate if something happens to you. I would give this place zero stars if I could. First, they are driven by profit NOT a love of animals. Even when you give them thousands, they still will not care if your pet lives or dies. If you write an honest review, they will send you cease and desist letters and get their out of state SEO person Cindy to harass and defame you online. These people are heartless. Instead of listening to clients and changing their ways, they will harass you and try to blackmail you into removing reviews. Please whatever you do, don t bring your beloved pet here. While your pet is still healthy, ask around for which hospital is the best in case an emergency should happen in the future. Take the bad reviews seriously. These workers here who are 99 percent Anglo Saxon whites from out of state kept mispronouncing my name. I corrected them and said it s a shame they can t pronounce ethnic names because it s mostly suburban or transplant whites working there. Then they lie and say I said something derogatory. I m white myself, but I m European not an Anglo Saxon with a simple name. Therefore, I don t get how saying it s all yuppie whites is derogatory. But again, they want to intimidate me into erasing my review. Even if this company disagreed with my assessment of what happened, they should have never talked down to me how they did and sent my mother and I who are grieving terribly cease and desist letters. These people care only about the image of their company NOT ensuring customer satisfaction. If they continue to say my full name online or mention my mother s name or my beloved baby, I will seek out legal action against them. They DID nothing to reach an amicable resolution aside from talking to me like I m ignorant. I graduated law school with high honors. I m not a dumb person. Both their medical director and their office manager were beyond heartless in how they spoke to my mother and I. Unless you want to live with pain and regret he rest of your life, please don t bring your best friend here. I m also a citizen of the EU and protected by the right to be forgotten law, so it s in their interest to stop mentioning my surname online or any identifiable information when they respond to my reviews.

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