I have dealt with OBB exclusively for 12 years. I ...

I have dealt with OBB exclusively for 12 years. I have bought numerous bikes there for myself & my granddaughters. I keep coming back because the service & knowledge of the staff is beyond compare. They are all super friendly too. Thanks to Liz, the clothing for women is fantastic! I also think the men's gear is great too. They have always stood behind the products they carry. I had an issue with the internal shifting on one of my bikes a few years ago & had to take it back in numerous times. (The bike was only a couple months old.) It had become pretty frustrating. Karl, the owner, got involved & said to one of the mechanics that to change whatever needed changing & not to let it out of the shop till it was fixed! (it was a bit of a tricky fix) I did not pay for the labour & the bike has been great since. Yay for OBB!