Customer of three years, Late One Time with paymen...

Customer of three years, Late One Time with payment. They have $225 deposit on me, I had a banking error that occurred on a Friday. On Monday I went to make a payment, at 10am and by noon they turned off my power in degree heat with my newborn. They told me that it would be back on 6pm, I have dietary needs and my child could have died in my house. I had no where else to go, no family in the area. They serve predominantly low income households, the elderly, and lots of children. My bill randomly doubled and they blame me...They don t care period or investigate anything.