Arnold Cabinets LLC

Review of Arkansas Department of Workfor...

I am an employer that was contacted by AR DWS for ...

I am an employer that was contacted by AR DWS for the first time. I responded and the claimant was disqualified from receiving benefits. Then I was contacted again. Exact same information requested by AR DWS. I gave them that information and more. I talked on the phone to an employee of AR DWS who called herself one of the only three "Adjudicators" in her office (she sounded proud of that). I asked her questions about how this could happen again, if the claimant had already been disqualified, and she accused me, repeatedly, of trying to get her to make a decision over the phone. I was not trying to get her to make a decision. I was simply trying to get information on the process. After accusing me for the fourth or fifth time, I simply asked her how I was supposed to get information on the process. She said there is a handbook online and that was it.
I received a letter today that says the claimant, that had been disqualified before, was now receiving the benefits and that they would let me know of any future charges. This employee of AR DWS was exceedingly rude to me and accused me of trying to "not follow the rules" instead of simply listening to my questions. She simply did not WANT to answer my questions. These people do not care about the citizens that they are supposed to serve...and we are the ones paying their salaries. Truly a JOKE. Typical government agency.
As a side note the claimant was also arrested with a crack pipe after being fired ...He really needs benefits from us working people.