Angeline Wee

Review of Shangri La Georgetown,Penang

Warm greetings to all the staff at Hotel Jen!

Warm greetings to all the staff at Hotel Jen!

This is our 3rd stay at Hotel Jen. Your gracious hospitality and comfortable rooms truly make it feel like home away from home.

Pradeep from restaurant remembers us from our previous stays and always spares a few minutes to chat with us when we have breakfast.

My Son had gastroenteritis and vomited on the sheets. I was so grateful and touched by Manager Nasha a kindness and concern. So kind of her to waive the laundry charge.

When we were swimming, my 5 year old daughter walked from the baby pool to join us in the big pool. I was amazed that the lifeguard immediately took notice and went back to his seat after he saw that she could swim.

We will definitely stay at Hotel Jen again on our next visit to Penang.

We could only check in at 3 but the receptionist was very apologetic and processed us speedily.

Thank you for a great stay!!

Angeline and Family