Archie Harville

Review of Family Bike Shop

Always excellent customer service. The folks (Jona...

Always excellent customer service. The folks (Jonathan, Sara and Ryan) at Family Bike Shop have a passion for cyclists. The word "Family" definitely fits since it always feels like visiting family everytime we go into the shop. Jonathan and the folks there always take care of me and my bikes. Anytime I have brought my bikes in so many times over the past four plus years for a quick once over and they would recommend repairs with safety in mind if necessary.

Most recently Jonathan was able to work with Shimano to get my cranks replaced at no cost. Due to not knowing how long that might take I decided to purchase a new "backup" bike to ride while awaiting my other bike to be repaired. Got a great deal on a "backup" bike that kept me riding.

Thanks Family Bike Shop for always being there.