Terrible Customer Service. Rude Staff at Front Des...

Terrible Customer Service. Rude Staff at Front Desk. They Failed to mention they're Housing the Displaced from Lake Charles. No Blankets, Microwaves, Coffee Maker, Fridge, nor Pool - as advertised during Reservations. Then you get told "you can leave and stay somewhere else" if you request any of these things or jokingly ask for "a discount" since NOTHING is as advertised. DO NOT expect ANY accommodations nor amenities right now, during COVID. You don't even have a place/balcony to sit outside and smoke, either due to COVID or Lake Charles Residents; not sure which. I do NOT recommend staying here, ever. Only Positive; Beautiful Lobby.