Not good. The check-in process was cumbersome (som...

Not good. The check-in process was cumbersome (something was wrong with the credit card reader and I was unable to process my transaction on the card I wanted to use) and no apologies were made. Instead I was told that "yeah this happens sometimes - our card reader just doesn't like some cards." What?! The $45/day (!) valet was totally overwhelmed (though I can't imagine that this Sunday was any different than any other) and after 30 minutes we gave up on the bellman. No TV channel guide in the room. Charging port station was unplugged and we literally had to move furniture to plug it back in (after learning the next morning that our phones had not charged). Clock was wrong. Make-up mirror light didn't work. These may seem like little things, but for $250 a night I expect better. How easy is it for housekeeping to check and make sure everything is plugged in and all light bulbs work? The ONLY positive thing I have to say is that we had a killer breakfast at the hotel restaurant, Prime Meridian. Great service, great buffet (of course it was $25++ but it was better than I can recall ever having had at a hotel of this type). Unfortunately, it was not enough to salvage this experience.