J Cook

Review of GoWireless, Inc.

Go Wireless was promoting $250. towards the purcha...

Go Wireless was promoting $250. towards the purchase of a Samsung S8+ with a trade in. One store in Idaho Falls said that I had to use it for an in store accessory package for a charger screen protector and case valued at $200. I show him the fine print and he said that is all they could offer.
I went to the store on 25th street. It was late, I went in and spoke to Kyle.
Showed him the printout of the Go Wireless offer. He said they could do it. it would take about 15 min to switch over the phones. It was close to closing, so I said I would be back. I went back another day, walked in and Kyle was busy so he told another guy to help me. He told me they would only give me $47. dollars for my phone, and I had to have at least a $50. trade in. I told them that Verizon would give me $65 for my phone. He said that Verizon uses a different system to appraise the phone. That I could trade it in with Verizon wireless and get a credit for the phone spread over 24 months. I said No. and said the fine print show it is to be used for the purchase of the phone. nowhere did it say it was spread out over 24 months.
Between this store and the other store, someone needs to get there story straight, and figure out what is going on. Can Corporate provide any clarification Help?