Jonathan S

Review of Northwest Registered Agent, LL...

This was my registered agent for a few quiet years...

This was my registered agent for a few quiet years, but my concerns about trusting a service like this were eventually borne out. Around the time of my last renewal, my corporation and I were moving across the country. I tried to call them several times over several days to ask about transferring my service to a different state, but nobody ever answered a phone and we just played phone tag, so I moved, domesticated my corporation in my new state, and did not renew. A few months later, I got a call from them asking if I still needed their services. Finally able to talk to someone, I asked if it was possible to transfer my registered agent service to a new state. They said yes, and described how to do it on their portal. I went home, renewed my service, and went to change the state but could not find it, so I emailed support. They responded a day later saying this was not possible, acknowledged that the person I spoke to misunderstood and misinformed me, and added that I nonetheless would not be eligible for a refund, in part because a government website I have no control over has not been updated. I hadn't even asked about a refund, but I guess they were acknowledging the pointlessness of a service for a state in which my corporation no longer exists, and letting me know they were pocketing the annual fee anyway. It's the kind of powerless situation I was afraid of in using a registered agent, and I regret it.