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I was blown away by the excellent service I receiv...

I was blown away by the excellent service I received at Hoffman. My car needed service due to a recall on an after running coolant pump. When I last visited the Audi dealership closest to my home in Springfield, they had told me the after running coolant pump needed to be replaced and it would be around $800. I refused to get the service done since I couldn t believe the car needed an elaborate service with only 65K on it. I then received a notice in the mail from Audi USA, stating the after running coolant pump was being recalled and to bring it in for service as soon as possible if the EPC light was on. I also was having some steering issues at the time. I called the dealership closest to me again, explained the notice I received and they said they wanted me to take it in again for them to check to see if that part really needed to be replaced. I had it! I called Hoffman and explained the situation to them. They agreed to look at my car, determined it needed to have the part replaced and they provided me with a loaner while it was being serviced. The service staff was so friendly and helpful, even some of the sales people were nice. If I buy another Audi, I will definitely be getting it from Hoffman. I highly recommend them and can t thank them enough for resolving the issue my car was having due to a recall. Thanks guys!

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