Spent 5 nights in a family room with my kids and o...

Spent 5 nights in a family room with my kids and other family members. Very pleasant stay. Despite having a few issues on the first day the team went over and above to ensure things were rectified and offered very generous alternatives as a goodwill gesture. A very big thank you to all staff especially Mohamadou (Chakur) and Bru from security. Both are an asset to the Hilton Metropole team.

Very child friendly hotel with a reasonably sized pool, good range of eateries and local amenities. Fantastic location to explore some of London's sights. We look forward to returning again. Big thank you to all.