It's a pretty impressive hotel. Very wide variety ...

It's a pretty impressive hotel. Very wide variety for breakfast. Our room was unfortunately, suboptimal. Broken chair, dirty ventilation cover. We reported under the "make it right" policy but nothing was done during our stay. On check out however, we had a really helpful member of staff who refunded a percentage of our rate with her apologies. Location is great, easy access to Marble Arch, Park Lane, Baker street and on Edgware Road.
Would stay again, hopefully a nicer room next time