Hoang Nguyen

Review of Boatslip Resort

I had a terrible experience at this hotel. Underst...

I had a terrible experience at this hotel. Understand this covid situation but they made everything impossible for the guest. Considering they don t charge less (>$300 a night)for the room everything else was cut to the point i think it is beneficial for the hotel; boring continental breakfast (exactly the same stuff every day); a complicated process to get into the pool (tried twice out of 3 days stay and the pool was full and capped at 50% capacity, in this case maybe they should only let 50% of the hotel capacity? They also sell daily pass to external guests so guests staying here have no priority). Last day we checked out early and wanted to access the pool for few hours and guess what we weren t allowed cause of our bags! and nowhere in this entire hotel they store our bags! They blame this because of covid policy! I think this is ridiculous policy. Sum up my experience here - TOOK THE $ from the customers and PROVIDING NOTHING BACK!