Meghan Echols

Review of Opelika Ford Chrysler Dodge Je...

Have never experienced worse customer service in a...

Have never experienced worse customer service in all my time dealing with dealerships. We contacted them on 9/1/2019 and made arrangements to see a particular vehicle on 9/2/2019. The salesperson jessica said for us to text her when we were 30 minutes out and she would have it ready. We did as she asked and she said great! We arrived to find that they had already sold it in the 30 minutes between us talking to her and arriving. No one had any clue and it took them forever to figure it out and she didn t even have the courtesy to apologize or talk to us for that matter. Extremely unprofessional and we will never buy a vehicle from them nor will we recommend them.