Kevin G

Review of HOTEL BLUE MOON

Marriott Member: Booked for four nights for Blue M...

Marriott Member: Booked for four nights for Blue Moon Hotel, Autograph Collection, ideally situated in the heart of Miami's South Beach. This hotel did not live up to expectations and certainly did not look anywhere near as upscale and expansive as the photographs led me to believe. Lights did not work in the tiny room, insects crawling throughout, television wasn't working; at times, in-room channel listings advertised to have 61 listing but displays only 43, uncompleted room mini bar, no ice machine and finally incompetent management. I was given a dismissive response and sent on my way by the Area Front Office Manager. Will not be returning.