Being something of a luddite, It was only on my re...

Being something of a luddite, It was only on my retirement in 2014 that (with the help of an IT friend) I actually bought my first laptop and smartphone. He also strongly recommended iiNet as my ISP as (in his long experience) they provided the best service in the Industry - without question.

5 years has now passed, and he has proved to be 100% correct. On the few occasions that I have needed assistance it has always been forthcoming, quickly, efficiently and with charm and understanding.

Most importantly (to me, at least) I have never had to wait for hours to speak to anyone and most refreshing of all; I can always understand the staff.......none of whom have had that dreaded " Personality bypass" which afflicts so many other organisations in this area.

For anyone (luddite or expert) contemplating an ISP provider, I can think of no one better to recommend.

Regards,
John Ratcliff.