My husband and I paid $4,400 for a Smith Brothers ...

My husband and I paid $4,400 for a Smith Brothers sectional. We are very disappointed in our purchase. The fabric on the seat cushions looks like the sample fabric we selected. However, the fabric on the back cushions appeared very shiny and worn from the day it was delivered. To us, it appeared that they ran the fabric the wrong way when it was upholstered. We discussed this with the furniture store who sold us the sectional. They told us they contacted Smith Brothers and were told it was just the shading of the fabric and would do nothing about it. In addition, it has been two months since the sectional was delivered, and it still has a very strong chemical smell to it. The smell attaches to your clothing when you sit on it. If the sectional was not so heavy, we would take it apart and set it outdoors so it could air out. They keep telling us that the smell will go away eventually; but still two months later, it is still very much there. I gave it two stars because if you can stand the smell, the sectional is very comfortable to sit on. I would not purchase another Smith Brothers product based on their customer service.