Gladys Cabanas

Review of Hiatus Spa and Retreat-plano

Unfortunately the lowest star rating I can give is...

Unfortunately the lowest star rating I can give is a 1. I ve had a membership at Hiatus for a few months now. This place is like any other spa, I ve had memberships at other places and Hiatus is similar. However, Hiatus differs in that they decide to overcharge you for no reason. I ve had this happen more than once. Unfortunately, last time I did not notice until a few days later. Today was different, I called back because the total seemed odd and did not make sense and the phone representative informed me that I had been over charged. This is called fraud. I urge everyone who goes to this place to check your receipts and make sure you are not being deceived. I will be canceling my membership and looking for a spa elsewhere (there are over 20 others in Plano).