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Renata Kogut

3 years ago

Gene helped me with a part replacement under warra...

Gene helped me with a part replacement under warranty. Gene was very patient with me as I tried to tell him the name of the part and what was wrong with it. It took several attempts on my part to fully convey the issue since I know nothing about window parts. Gene was able to pinpoint what was wrong and sent me everything needed to get the window functioning correctly. I am very happy with how Gene resolved my issue. It is such a relief to have the issue fixed.

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