I was looking forward to having several projects c...

I was looking forward to having several projects completed in my home by RVA Restoration including the first project which included fixing a brick shed. Called the company and someone named Mckinley came out on a Wednesday to assess the work needed to fix the shed and also took measurements. McKinley stated that workers could start the project on that Friday. However, no one never called or showed up on Friday. I called McKinley a few times leaving him messages that many went unanswered. I was finally able to speak with him and he stated that he was out in the field and would check the status of my project and call me back. McKinley never called back. Several days were wasted because of the lack of follow-up by Mckinley. Hopefully this is not the norm. However, this experience did not leave a good impression. It would have been nice and professional if Mckinley would have stated that the company couldn't do the work or wasn't interested as not to waste each others time.