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Kimando Life Review of Sofitel Luxury Hotels and Reso...
I had high expectations of my stay here. Unfortun...
I had high expectations of my stay here. Unfortunately I was disappointed. The attention to detail was lacking. As I arrived a bit early and waited over 2 hours for my room to be ready, I never received a message or call telling me it was ready. Finally I decided to ask, and they acted as if it had been ready all along. When I finally made it to my room, the hand soap was missing, and someone had left the opened pack of Qtips. I called housekeeping and even after an hour, no soap. On the positive note, it was one of the most comfortable bed in any hotel. Very well decorated, and spacious bathroom. I would give them another try.
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