AMAZING Customer Service! When our power was out ...

AMAZING Customer Service! When our power was out for 4 days from this last winter storm, my husband was at work and I was tasked with getting us power ASAP. I called Midwest Power Equipment and Jon Brown (the owner) took time to talk me through exactly what kind of generator I needed! I'm not very good with mechanical/electrical terminology...so when I would say "I'm not sure", "I have no clue", and "What is that"...Jon took the time to describe what to look for, how I could describe what he needed to know and then how to help me analyze what kind of wattage I would need to supply me the amount of power I really needed and what fit my budget! I never felt embarrassed by my lack of knowledge or intimidate by the unknown...it was truly the best customer service experience I've had!

Thank you again to Midwest Power Equipment for giving my family the security we need with a our new Honda generator to weather any storm!