I had a car towed there after a car wreck. My insu...

I had a car towed there after a car wreck. My insurance wanted it moved to a different body shop to get worked on. When I called to get it all setup they told me they didn t have my car. When I called later they said the person I was working with didn t work there. It took a whole day to get my car removed. I would never use this place again. Very incompetent.

Update 1/15/18:
They are today claiming they don t have my car after spending somewhere around two hours on the phone with them on Friday trying to find it. They had verified they had it Friday once they finally sent someone out to the lot to look. I spent another hour on the phone doing the same thing. I had it verified by the wrecker it was dropped off and I was there! I don t know how they could have ever claimed they didn t have it after giving me a card with a number to call to get updates.

Update 1/16/18:
The tow company my insurance uses tried to pick up my car again and McDavid told them again that they didn t have my car. The tow truck operator finally went and found the car in the lot. Then I had to call in and tell McDavid to take the keys out to him.

Basically don t bring your car here unless you have a lot of time and patience, AND you don t need your car for a few days.