This company doesn't post payments to accounts upo...

This company doesn't post payments to accounts upon receiving them. They delay this process in order to make clients incur fees, continuously. I've been requesting a corrected statement after supplying proof of payment and of them cashing it! They just ignore me. I've had to file a complaint with the BBB. Come to find out, they have a lot of complaints just like this already. For doing the exact same thing to numerous other people.