JosephJohn

Review of Duffells

I have used Duffells for over 15 years. I am a cas...

I have used Duffells for over 15 years. I am a cash account holder, so that means I pay as I go. They have often messed up deliveries, and instead of offering you a voucher for the inconvenience, their accounts department try to charge you for their mistake, and come down heavy and freeze your account for there mistakes. It took me 2 months to convince them they sent a delivery once, yet they tried to charge me twice. Sadly they have the parts and we don't, so am forced to use them, but certainly would not recommend them.