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Octavio Arias
Review of Antioch Toyota

3 years ago

Bought a brand new tundra, and i start having prob...

Bought a brand new tundra, and i start having problems the 2nd day, and they just forgot about me, they basically told me that it wasn't their problem anymore and they turned their back on me,and send me to battle with the service department. to make my story short my brand new tundra has spent more days in the shop than with me, the service department costumer service is the worst, they don't return my calls, or when I call they put me on hold for hours. still waiting on a resolution on my 2017 brand new tundra.and David Sanchez at service department he is the worst always with an attitude trying to make u feel that you don't know what you are talking about or like if you never drove a car before.
The sales department they promised an extended warranty and a full tank of gas wich after I signed the contract basically they laughed at my face when I asked about what they promised me.

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