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Review of Western Reserve Health System

My husband had outpatient surgery here. We were bo...

My husband had outpatient surgery here. We were both very pleased with the entire experience from start to finish. I really like the facility itself. It is nice, clean, easy to navigate. It's really a much more comfortable environment than most of the other medical centers I have been to (they are typically so cold and sterile and have an institutional feel more than anything) The waiting areas are comfortable with TVs, magazines, nearby restroom, free coffee, and even a phone charging/cleaning station. The 5 star review is driven by the fact that every staff member we have encountered has been friendly, kind, welcoming and helpful. From those who greet us at the door, the surgery front desk associates, and the nurses. Dr Gema was wonderful. I really appreciate how well I was kept informed during my husbands' surgery. this was a 40 minute drive for us, but my husband and I both agree it's worth it and we prefer this hospital over our local options.