Samantha Scott

Review of Crossfit Mantra

My husband and I went to crossfit mantra hoping to...

My husband and I went to crossfit mantra hoping to sign him up for there services and try a class. We got there a little late Saturday for the 9:30am class so my husband signed up to come back that following Monday and meet with Coach Jon. My husband shows up for his appointment on Monday and Coach Jon says he needs to reschedule because he double booked. My husband said okay they reschedule for Wednesday. Wednesday m husband again shows up for his appointment and Coach Jon is no where to be found. My husband waits a while and then approachs another trainer tells him why he is there and the other trainer looks for Jon. The trainer tells my husband he can't find Jon so my husband leaves. 20mins after the set appointment time my husband receive a phone call from Jon saying he was there the whole time and he actually was lookin for my husband. My husband says oh really I asked the other trainer and he said he couldn't find you. Jon then changes his story and says he was in his office the whole time that is why he couldn't be found. My husband politely thanked him for his time and told him he would look elsewhere for services. Why would you hide in your office if you have an appointment? Why would you wait 20 mins after a scheduled appointment to call the client? Coach Jon definitely didn't make him feel welcomed or like his business was appreciated! PJ HOWEVER IS AWESOME AND SHE TOOK TIME OUT OF HER SATURDAYBTO SHOW US AROUND THE FACILITY! I wish we were assigned PJ as a coach!