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NEVER USE THIS DEALERSHIP! It took over two months...

NEVER USE THIS DEALERSHIP! It took over two months to complete the work that needed to be done. During the two months I called every week, once a week, to ask for updates. No one ever called me back and only provided my insurance company updates every two weeks. My insurance company had a hard time getting Crestview to call them back. And when someone finally decided to call us, each conversation ended with Crestview promising the car would be done the following week. This promise was made 4 different times. The worst part was being promised that they would give me a call when the vehicle was ready for pick up but no one called to let me know. It was even more surprising to find out that the car was done and ready to be picked up on a Thursday but they never told me or my insurance company until the following Monday. Terrible customer service.

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