I only ever go to Pepboys when it's an emergency....

I only ever go to Pepboys when it's an emergency. I've gone four times to this location in the past two months. Each time I've gone, at varying times in the day (ranging from morning, afternoon, and night) I've waited at the checkout counter for at least 5 minutes before someone finally came over. It's not like they're busy either. There are employees walking around who I know saw me standing there, but made no attempt to come over. The most recent time I went, I was ready to leave the brake fluid at the counter, brake fluid that I desperately needed for my daily driver, but someone came over just as the timer that I had started on my phone reached 5 minutes. Needless to say, this will be my last visit to this Pepboys location.