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Shannon Brown

4 years ago

I have lived here since 2017 Drew (our current pro...

I have lived here since 2017 Drew (our current property manager) has always been great.

I loved it here so much that I was excited to find an open unit for my boyfriend and I to take (I previously lived with a roommate). Yes, I moved apartments in the same complex. Why? Clean, quiet, great area, great neighbors, and well-kept grounds (including pool).

Since his arrival, Drew has always been very responsive. I know I can communicate with him easily and get clear expectations and timelines from him.

After moving to the new unit in March, our water heater broke and caused flooding in our apartment at 2am. Drew came down with a mop and bucket and had the issue resolved quickly. Had a creeper attempt to break in late at night, Drew had a fence put up within 48 hours. Other maintenance issues were also taken care of quickly. If there is a problem, Drew will solve it.

The maintenance crew is also great. Very friendly, and there's weekly cleaning in the common areas and stairwells.

We've really enjoyed our time here and I believe that having a strong property manager is part of that great experience. It's been so nice knowing we have someone on site to help facilitate change or repairs as needed - both before the pandemic and currently.

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