Liz Pimentel

Review of Barrymore Furniture

The sales staff are friendly and eager to help you...

The sales staff are friendly and eager to help you. However, once the order is placed, beware of the LONG WAIT to receive your furniture. I waited over 5 months for my furniture to arrive. As I write, this, I'm still waiting. All I heard were 'delays from the manufacturer". Not once did they take ownership of the situation, call regarding the delay, or even be sincerely apologetic. I called them once at the 4 month mark and asked what is happening with my order, they said there are delays and would call me back with an update; they never did. I called again and asked the same question; same answer.
I would stay away from this place unless you don't mind waiting half a year for a piece of furniture. Their after sales customer service is left to be desired ...