Alex Kresser

Review of BMW of Murray

This was by far the best and easiest car buying pr...

This was by far the best and easiest car buying processes I've experienced. There isn t much stress involved here like there typically is with most car buying processes, it felt like a very laid back approach. I worked with Weston Firmage and Chris Durr, and they are top notch client advisors and I couldn't recommend them enough! I originally was looking at a Mercedes and was pretty much set on that was what I was getting, but I decided to take a look at a BMW even though I was certain I would get a Benz, but that changed very quickly after meeting with Weston and driving the X5. Based on the car, the exceptional customer service, and the incredible deal I received on an X5 I was sold on BMW. I looked at two different engine options and went back and forth between the two, they were very patient in my decision making on which model I wanted and it was all low pressure and very far from being pushy. They even sent me home with a demo car for the night. Once I decided on the car, it was prepared for delivery in no time. The purchasing process was by far the fastest and smoothest I've ever experienced. Weston had all the paperwork drawn up and ready for me to sign the second I walked in the door and he explained it all and we got through it very quickly. In past experiences I ve had to go through the whole spiel with the finance manager of all the third party company options, services, protection plans, ect. Weston handled the whole entire process start to finish. He went over all the options with me and again there was no pressure to buy any of them and they were all offered directly through BMW instead of some strange unknown company. I was extremely pleased with the whole experience and would do it again in a heartbeat and would recommend Weston, Chris, and BMW of Murray to everyone!!