K

Kimberly Jungas-Samson
Review of Tasc

4 years ago

I was talking with a woman for over 30 min until t...

I was talking with a woman for over 30 min until the line went blank. And during that 30 min of time all she did was re-read the same bullet point over and over from her script. I then called back.... I am on yet another 30 min phone call with someone else stating that they are having to type to their support people to get me answers on why my medical receipt for services is now declined. I have been submitting this type of receipt for the last 3 years and it is now declined and I'm trying to get the answer as to why and I can't even get a simple answer. Customer Service is VERY hard to understand, LONG wait times, and ZERO help. The amount of money our company pays a year for their service... or lack there of.... is NOT worth it! My recommendation is to find somewhere else. This company is AWFUL - ZERO stars given!!!!!!

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