James Johnson

Review of Webster Radiator

I have been going to the guys at Webster Radiator ...

I have been going to the guys at Webster Radiator A/C & Auto Repair in Concord , NC for 20 plus years. Charlie and His Sons Frank & Jamie are the only people I trust to do any work on my cars and trucks. They usually get the job done right the first time but on occasion if there has ever been a minor issue (which is bound to happen in 20 plus years of doing business with them) they always explain what s going on with my vehicles and they always stand behind there work and there word! I feel safe sending my Mom, sister and 2 brothers to them plus many more referrals. That s how good they re to me!
They do all kinds of auto repairs anything from alignments , inspections , diag , suspension / you name it. But really blew me away was Websters knowledge about cooling systems , radiators and Air Conditioning. They will get you in and out the same day you drop car off 99% of the time. They stock a ton of A/C parts and can make A/C hoses . So it s a shock if they can t have it done the same day or next. I m always amazed when I see masters in there craft and when it comes to radiators the father Charlie is a pioneer of the industry and his son Frank is right there with them. Ask them when you go in. The son used to go to work with his Dad since he was 5 years old whenever off school! It s an incredible family experience to witness and you can see how proud Charlie is of his son Frank when he tells you stories. Also Frank is the A/C master. Never met anyone as good as him. I don t think there s many in the country with his knowledge and I give him credit for becoming the best at his craft!
I read some of these negative reviews and I get sick! I ve known these guys for a long time and I can read the last ladies review and see that she is not a good customer and is a trouble maker. I m sorry you boys have to deal with her. Don t let it get you down.! Keep doing what you do and do best !! I highly recommend seeing the boys at Websters ! Thanks again guys, JJ