T

Tony Medvetz

4 years ago

I purchased the RX-Fulldraw Laser Rangefinder new,...

I purchased the RX-Fulldraw Laser Rangefinder new, just over one year later the rangefinder would not read over 15 yards. I explained to the Leupold customer service department the problem and sent the rangefinder back. I asked them to correct the problem and charge me whatever it took to make the rangefinder work. They took three months to send a letter back with the rangefinder stating that it was out of warranty and they could not duplicate the issue or confirm the defect. The rangefinder does not read anything over 15 yards and no attempt to repair the rangefinder was even attempted.

I let Leupold know that I have in the last 30 years purchased well over $20K in Leupold optics including scopes and binoculars. They obviously have no customer loyalty and don't appreciate hard working customers spending their money on Leupold products.

I will now only buy Nikon, Vortex, Lecia, Swarorsky, and other high end optics.

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