Purchased an item of clothing for a corporate even...

Purchased an item of clothing for a corporate event, which I tried to return a week later due to the incorrect size. I couldn t find the receipt the previous sales rep had given me but I was able to provide bank statements showing the purchase. After arguing with me for over 10 minutes, the rep called her manager who then refused to serve me. I decided at that point to leave the store and take my complaint further. I taken the complaint straight to the complaints department through the online channels and after sending bank statements I was refunded a lengthy two months later. Furthermore, they had the nerve to ask me to return the item to the store. Terrible service from such a big brand, you would have thought at least compensate for the inconvenience or don t inconvenience me by making me return an item to the store which i happen to live far away from. You have lost a once valued customer!

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