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Johanna Beattie

3 years ago

Disappointing telephone conversation with Singapor...

Disappointing telephone conversation with Singapore airlines when trying to confirm seats. Travelling with small children makes it essential that we sit together. 4 seats together had been requested when the booking was made, but 2 weeks from flying this has not come through on the tickets. A call to Singapore airlines made no difference and was told that they couldn't do anything until check in. Air New Zealand have confirmed required seats on all other legs of our booking. Disappointed with this, particularly as it is a code share flight booked under Air NZ.

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