Desiree Simpson

Review of Cheer Zone

Before placing order...I called customer service t...

Before placing order...I called customer service to make sure the 2 products were in stock.......I was assured they were......I placed order on 8-28-17. After not hearing anything from them in 4-5 days I called again and they said part of the order was shipped to me on 9-6-17. I never received it or shipping info. Cheerzone has left me to deal with USPS to "find my package"..When I asked to cancel the other half of my order that is on BACK ORDER and refund me...they said ok...it has been a week and my refund is still "processing" Called again today...heard someone in background call me a b*tch I guess they thought the line was muted. Cheerzone blamed USPS for losing my package so I am out the product and Cheerzone blamed my bank for "not releasing my refund" so I am out the refund. I paid Cheerzone 219.98 and I do not have anything from them. No shoes and to refund of back ordered item.