I have been coming to snowbasin for over 15 years....

I have been coming to snowbasin for over 15 years. It is a standard stop on our annual pilgrimage to Utah. Today ruined my ability to trust this mountain anymore. It has been a light snow year in Utah this year, which makes HONEST snow reports crucial in our decision making process of how to spend our very limited time in Utah. Today's report was borderline fraudulant. No where did they disclose that the conditions were spring like conditions. When I brought it to the attention of managment, I was treated like I was crazy and stupid. I never asked for my money back, I simply asked for acknowledgement of the inaccruate snow report. Instead of acknowleding my concern, they stated that they do not control the website, and advised me to contact the marketing dept. Really? Now I'm out $250 but more importantly, I've lost time I cannot get back. Sadly, the powers that be need to keep the sales numbers up and cannot simply give accurate reports because the truth would drive sales down. I'm very dissapointed. Just for full disclosure I told the ticket manager to go F@#k herself after losing my patience from not feeling heard or valued. I have never been so disappointed.