All the one stars do not surprise me been ringing ...

All the one stars do not surprise me been ringing from last week 3rd time ive had an issue with my recycling getting picked up then when i ring to say they say someone will be out tomorrow etc only to just have to wait until the followint week with recycling piling up in my kitchen, asked to speak to a manager and have been told twice id get a call back lol still not rang me completely useless pay taxes for that type of service lol pathetic