Alan Su

Review of Doubletree by Hilton New Orlea...

Waited 40mins at airport for complimentary airport...

Waited 40mins at airport for complimentary airport shuttle. Called front desk 3 times.
Poor water pressure, Lukewarm water temp.

Wi l l n o t r e c o m m e n d

Update 1/21/2020
Same remark was sent to Hilton for record. Customer representative agent input my comment and logged it as Guest Assistance complaint. Hotel manager reached out immediately the following morning to follow up, though I have checked out since it was an overnight stay. I was credited with HH points by manager. Appreciate the follow up to address the issue.