Bob O

Review of BrickHouse Security

I have managed several Customer Service Department...

I have managed several Customer Service Departments over the past 30 years and most recently a group of 23 people. I only wish that they all could take some lessons from BrickHouse Securities Customer Service Group.
Very courteous, professional and timely. Most recently Lea handled an order with a complex situation and could not have been more timely and professional. She made me feel at ease and was able to turn around a situation that others with other companies may have limped along getting the answers and making it happen. Nice Job Lea! She is not the only one. In the past 3 months others have mimicked her stellar performance. It makes me want to find other things to buy from this company. At the very least I declare myself a fan.